The 2025 Financial Services Navigating the Hybrid Future Report

The financial services industry has largely embraced flexible work. Yet, firms are encountering what Maptician calls the “hybrid paradox”—a growing disconnect between individual productivity and team collaboration. While 60% of survey respondents say hybrid work supports the highest productivity, more than half still view full-time in-office work as best for cross-functional collaboration. At the same time, burnout is rising across all work models, and many firms are operating without clear data on real estate ROI or employee behavior.